We want you to love your purchase. If something isn’t right, we’re here to help.
1. Return Eligibility
- Returns must be requested within 7 days of delivery
- Items must be unused, unwashed, and in original packaging
- All tags must be intact
2. Non-Returnable Items
- Discounted or sale items
- Customized or altered products
- Innerwear or hygiene-sensitive items (if applicable)
3. Return Process
- Contact our support team with your order details
- Once approved, you will receive return instructions
- Reverse pickup may be arranged (based on location)
4. Refund Process
- Refunds are initiated after product inspection
- Amount will be credited to original payment method
- Processing time: 5–7 business days
5. Exchange Policy
- Exchanges are subject to product availability
- If unavailable, a refund will be issued
6. Damaged or Incorrect Orders
If you receive a defective or wrong product, please contact us within 48 hours with photos for quick resolution.